Vision Pay is a digital wallet mobile application based in Fiji. It allows users and merchants to manage their finances, make payments, and receive funds conveniently through their smartphones.

To sign up, simply download the Vision Pay app from the App Store or Google Play Store, open the app, and follow the prompts to create your account. You can sign up as a user or a merchant.

For KYC (Know Your Customer) verification, you will need to provide a valid Photo ID, such as a passport or driver’s license. This is necessary to verify your identity before you can fully access your account.

The KYC verification process typically takes a few minutes. Our agents will review your submission and notify you once your account is verified.

Yes, Vision Pay allows you to pay bills directly from your app. You can select the biller from the list, enter the payment details, and complete your transaction within minutes.

You can make payments by scanning a merchant’s QR code, entering the payment amount, and confirming the transaction. You can also send money to other Vision Pay users by searching for them using their QR codes or mobile numbers.

Yes, merchants can use Vision Pay to receive payments from users. After signing up and completing the KYC verification, merchants can start accepting payments through the app.

Vision Pay provides a detailed transaction history where you can track all your payments, receipts, and withdrawals. This information is accessible within the app under the “Transaction History” section.

Yes, you can withdraw money from your Vision Pay account at any of our registered agents. Simply visit an agent, request a withdrawal, and follow the instructions provided by the agent.

If you encounter any issues or have questions, you can contact our customer support team through the app or via our website. We’re here to help!

For detailed information on how to delete your account, please visit our Account Deletion page.